Arundhati Bhattacharya

Salesforce South Asia chief Arundhati Bhattacharya said India's artificial intelligence sector is still evolving and needs innovation and self-regulation, not premature laws

At the Business Standard BFSI Summit 2025, Salesforce India Chairperson Arundhati Bhattacharya spoke about technology, leadership, and women in banking

Arundhati Bhattacharya, Chairperson and CEO of Salesforce India, said that the current banking sector faces the challenge of customer service.

Raj Kumar Talwar was the longest-serving SBI chairman, with his term spanning from 1969 to 1976

As Indian businesses across sectors accelerate their digital transformation, robust data security is a must, according to Salesforce South Asia President and CEO Arundhati Bhattacharya. Digital transformation today is not just a business initiative but a strategic imperative that defines resilience, relevance, and long-term value creation, she said. "There are two things that we invest most in: one is data security and overall security, and the second is innovation. "We must make sure that in no way does the data go out, and that it is sufficiently encrypted and masked. It's also a layer that ensures things like bias, toxicity, and hallucinations can be ruled out," Bhattacharya said. Salesforce on Tuesday announced its partnership with bathroom and lighting solutions provider Jaquar Group. The partnership will implement Salesforce's AI-powered platform to unify customer engagement across Jaquar's business units, aiming to streamline operations, drive revenue growth and ...

CRM provider Salesforce to help Jaquar implement digital solutions like Tableau and Field Service for data agility, mobile responsiveness and intelligent operations

As job roles shift and demand for empathy grows, AI agents are set to change how industry and business are impacted, says Salesforce regional head and former SBI chairperson Arundhati Bhattacharya

This Budget has taken steps to ease access to educational loans

The firm is witnessing a robust demand from traditional enterprises & companies from tier 2 & tier 3 cities to adopt new technologies: Arundhati Bhattacharya, CEO Salesforce India

The representation of women in corporate boardrooms needs to be "far more", and it will involve a change of mindsets, determined action and focus, Arundhati Bhattacharya, the top boss of Salesforce India and former Chairperson of SBI has said. Bhattacharya smashed the glass ceiling in 2013 when she became the first woman to lead State Bank of India (SBI) in the bank's over 200-year history. She retired from SBI in 2017 and went on to reinvent herself with a brand new career innings at the helm of cloud-based service provider Salesforce India in 2020, as Chairperson and CEO. Speaking with PTI, she said Indian businesses need to see digital transformation as a "must have" and not merely as something good to have. Organisations that have inefficient processes, data residing in silos and manual processes, or skill gaps will fall behind, unless they adopt tech and digital, she advocated. Every single sector - be it healthcare, automotive or manufacturing presents an opportunity for ...

Here is the best of Business Standard's opinion pieces for today

Former SBI chief, Bhattacharya talks to Pavan Lall about her transformation to leading a software firm, work-life balance and why genius often borders on insanity

India needs 'fewer' but stronger Public Sector Banks (PSBs), and the smaller ones could be privatised or merged, former SBI chief Arundhati Bhattacharya has said. Bhattacharya further said much of the goals that are expected to be achieved through privatisation of PSBs can also actually be achieved by enabling the state-owned banks and by levelling the playing field. "The thing is, privatisation has never been the answer to all the ills," she told PTI while responding to a question on former RBI governor D Subbarao's suggestion that the government should come up with a 10-year road map for privatisation of all PSBs. Subbarao had recently suggested that the government should come up with a 10-year road map for privatisation of all PSBs as it would provide much needed predictability to stakeholders. "I don't really believe that we need so many public sector banks either, the number of PSBs could be decreased. "Some of them could be privatised. And maybe you know, the stronger ones c

The bias against women in general finds many mentions in the book

Under her leadership, the India headcount for the tech giant has doubled since the lockdown last year to 5,000 and it is expected to reach 6500 by the end of the year.

Speaking at the Global Fintech Fest 2020, Bhattacharya said the Covid-19 pandemic has not only changed the perception of WFH not being effective but is also re-shaping the workplace

Currently, Salesforce has offices in Hyderabad, Bengaluru, Gurugram and Mumbai with more than 2,500 employees

In her resignation, Bhattacharya has indicated that the reason for her resignation is her decision to accept a full time role as chairperson and CEO in another company

Bhattacharya declined to comment, while Salesforce did not immediately respond to a request for comment

The short-list threw up 18 names with a decent representation across public sector and both old and new private banks