Online Shopping

E-commerce platforms report a surge in AI-led product discovery during festive sales, while expanding its use to logistics, forecasting and customer support.

Gen Z shoppers are spending more on beauty, embracing premium minis and driving demand beyond metros, while sunscreen and K-Beauty searches surge, according to a Myntra report

Amongst geographies, Tier-III towns recorded the highest share of overall e-commerce orders, accounting for 42 per cent of the total orders during this period

Use official apps and websites, check parcels before paying, and report financial fraud immediately

Nearly one in two visits in Flipkart's opening hour came from Tier 3 towns and beyond, while non-metro customers accounted for about 60 per cent of demand during the sale

Blinkit and food delivery players may post strong growth, while Instamart losses could widen; Meesho and PhysicsWallah are expected to show margin improvement

Brands joining Nykaa Fashion's Hidden Gems accelerator will pay no commission for six months and gain access to marketing support, mentorship and preferential visibility

Meesho's asset-light value-commerce model, Valmo logistics network and growth potential are strengths, but rising competition and premium valuations pose risks

The move comes as quick-commerce companies expand beyond everyday grocery products and seek to attract customers with higher-value purchases

An investigation found counterfeiters are using forged trademark records, fake legal documentation and manipulated verification processes to sell fake products on leading e-commerce platforms

Amazon says customers using its generative AI-powered shopping tools are three times more likely to make purchases, with adoption in India rising sharply year-on-year

AICPDF has urged the Centre to examine whether Amazon and Flipkart's quick commerce models comply with FDI rules and their impact on India's retail ecosystem

India's quick commerce market expanded 40 per cent year-on-year, while the combined dark store network of Blinkit, Instamart and Zepto grew nearly 48 per cent, says an Equirus report

From food delivery to travel bookings, algorithms are learning user behaviour and shaping offers, discounts and prices in ways regulators are now beginning to scrutinise

Indian consumers are losing an estimated Rs 25,000 crore to Rs 28,000 crore annually due to deceptive interface designs, commonly known as dark patterns, across online marketplaces, according to a report. The 'Dark Patterns in India's Online Marketplaces' report, released by market research firm Datum Intelligence on Tuesday, said 88 per cent of the country's 304 million online buyers lose approximately Rs 78 to Rs 87 per month each to hidden charges, forced add-ons, drip pricing, false urgency rules and subscription traps. "Existing regulatory interventions have so far had limited success in curbing deceptive digital practices that continue to impact millions of consumers," the report noted. The survey found that 63 per cent of online payment users now experience hidden charges or drip pricing-where additional fees are revealed at the checkout stage. This marks an increase from the 52 per cent reported in 2024. Furthermore, 73 per cent of the platforms assessed deploy forced actio

From 'Amazon finds' to under-₹500 reels, short-form videos are reshaping how users discover, buy online

The platform is moving beyond offers-led commerce with gamified shopping and personalised discovery aimed at Gen Z and smaller cities

The Finance Ministry is discussing with states possible simplification of GST registration norms for dark stores and warehouses amid rapid quick commerce expansion

The fashion retailer aims to bring 1 million creators into its affiliate ecosystem as creator-led commerce contributes a growing share of sales

Consumers adopt tools to monitor the very brands that track them. It's a double-edged opportunity for brands as consumers expect greater transparency