WebinarsNew
Deep DiveNew
Explore Business Standard
Telecom regulator TRAI on Friday tightened its framework to curb Unsolicited Commercial Communications (UCC), incorporating artificial intelligence-based detection of suspected spam into its regulations and introducing consumer appeal mechanism. Under the amended regulations, telecom service providers will identify numbers with a high probability of being used for sending spam and share the information among themselves. Where five or more numbers associated with a sender are flagged within 10 days, further investigation and graded action will follow, including KYC re-verification, physical verification, barring of outgoing services and disconnection in cases of repeated violations. TRAI has also defined Application-to-Person or A2P calls as calls initiated by an application, software system or automated platform without direct human dialling, including autodialling, robocalls and pre-recorded or artificial voice technologies. Entities using A2P calls will have to pre-declare their
Artificial Intelligence can transform how telecom networks are managed and threats detected, but its growing use must be accompanied by safeguards, human oversight, and the ability to intervene where necessary as technology becomes more autonomous, TRAI Chairman Anil Kumar Lahoti said on Monday. As AI becomes more deeply embedded in communications networks, operators and technology companies need to invest in responsible AI, undertake risk assessments, maintain logs of decisions and test models before deployment, Lahoti said, stressing that high-impact systems should retain human oversight. "AI creates opportunity, but also requires safeguards through the right kind of governance approach," Lahoti said, adding that automation should improve outcomes without obscuring accountability. Human oversight, auditability and the ability to intervene will remain critical even as networks become increasingly autonomous, the top boss of the Telecom Regulatory Authority of India (TRAI) said. "W
The telecom regulator Trai has imposed a penalty of Rs 150 crore on telecom operators for their failure to curb spam calls and messages, according to an official source. The Rs 150 crore penalty imposed for three years beginning 2020, however, has been challenged by telecom operators. "Financial disincentives of more than Rs 150 crore have been imposed on the telecom service providers for wrong closure of customer complaints and not taking action on telecom connections of spammers in accordance with regulations," the source said. The Telecom Regulatory Authority of India (Trai) imposes penalties on telecom operators who fail to comply with regulations that impose financial disincentives. The regulations provide for a financial disincentive of up to Rs 50 lakh per month per licensed Service Area for a telecom operator. "It is important to note that the financial disincentives are imposed on TSPs (telecom service providers) not because someone has sent through their network, but bec