 "Amazon,")
Online retailer Amazon and D-Mart have emerged as winners in a report based on customer experience scores by the data, insights and consulting firm Kantar.
Amazon has been ranked first in general retail and fashion retail segments while D-mart has grabbed the top slot in the grocery category in terms of customer experience scores, according to the Kantar CX + 2020 report.
Flipkart was second in both general retail and fashion retail segments after Amazon.
D-Mart and Myntra were at third place in general retail and fashion retail categories.
"Amazon was rated the top retailer in two sectors out of
