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80% of Indians now have a bank account. So why is financial inclusion low?

No more than 1% of PMJDY account holders-3.1 million beneficiaries-use overdraft facilities available to them, and 17% of PMJDY accounts are 'zero-balance'

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Tish Sanghera | IndiaSpend Mumbai

Up to 80% of Indians now have a bank account, the same proportion that have a mobile phone, but financial inclusion levels are still among the world’s worst, lower than sub-Saharan Africa on some counts, according to a new report.

Despite the availability of mobile-banking services and the narrowing of gender, wealth and education gaps in account ownership, few account holders are using facilities available to them, raising doubts around improvements for financial inclusion, according to the latest Global Findex Survey released by the