You are here: Home » News-ANI » Business
Business Standard

CSS Corp Ranked 7th by HFS Research

ANI  |  Bengaluru (Karnataka) [India] 

CSS Corp, a new-age IT services and company, has announced that it has been named amongst the Global Top 10 Providers by in its latest Providers Report for 2018.

The report has been compiled based on interviews with 300 enterprise clients of IT services from the Global 2000 on the innovation and execution performance of service providers.

has been featured for strategically blending domain centric service capabilities with their in engagements. has recognized CSS Corp's cognitive assistant platform Yodaa for its modular ability to be integrated easily with contact center channels and with voice platforms like Echo.

Yodaa provides an omni-channel experience and offers context-driven, real-time support with a human-like interaction to resolve customers' needs. The platform also impacts results outside of cost savings, such as creating new revenue streams and improving content discovery for

Manish Tandon, Chief Executive Officer, said, "The future of is being sharply re-defined by greater personalization for the digital customer. To deliver value, brands are increasingly reimagining customer engagement through At CSS Corp, innovation in emerging technologies and service delivery excellence defines our pinpoint focus on customer centricity. We are attuned to the needs of our customers, and are striving to exceed their expectations along with their transformation journeys."

"As we continue to pursue meaningful engagements with customers and partners, this recognition is another endorsement of our strategy and focus to help our clients digitally transform," he further added.

Sunil Mittal, EVP & Chief Sales and Officer said, "We are delighted to be recognized amongst the top 10 service providers for cognitive assistants globally by With our digital-focused strategy, we have been driving innovation and fresh thinking to open up new growth and revenue streams, both for our customers, as well as for us. This recognition positions us favorably to move up the and leverage Yodaa's to drive tangible impact for our customers."

"As personalization becomes a critical business differentiator in CX, we will continue to innovate and invest in new tech to stay ahead of the curve and move with greater agility," he added.

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Tue, September 11 2018. 11:05 IST
RECOMMENDED FOR YOU
RECOMMENDED FOR YOU