 "robots, artificial intelligence, AI")
What’s the future of work? Will gigs replace salaried employment and will robots eventually leave humans with nothing to do? I see reason for scepticism, but also for concern.
Technology, of course, is already making independent work a lot easier. It puts workers into contact with customers and helps them run a back office. More importantly, it allows individuals to build and promote their reputations at low cost. Customers used to rely on a taxi company’s reputation, or choose a washing machine by the manufacturer’s brand. Now, each worker has a brand: On Uber, customers can reject drivers based on their
