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Mastercard's 'smile to pay' raises concerns around face recognition systems

The company argues touch-less technology will help speed up transaction times, shorten lines in shops, heighten security and improve hygiene in businesses

Mastercard
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Customers will have to install an app which will take their picture and payment information and this information will be saved and stored on the third-party provider’s servers

The Conversation
Mastercard’s “smile to pay” system, announced last week, is supposed to save time for customers at checkouts. It is being trialled in Brazil, with future pilots planned for the Middle East and Asia.
The company argues touch-less technology will help speed up transaction times, shorten lines in shops, heighten security and improve hygiene in businesses. But it raises concerns relating to customer privacy, data storage, crime risk and bias.
How will it work?
Mastercard’s biometric checkout system will provide customers facial recognition-based payments, by linking the biometric authentication systems of a number of third-party companies

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First Published: May 25 2022 | 10:28 AM IST

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