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Credgenics forays into consumer segment with FixMyScore.ai platform

Credgenics has entered the consumer segment with the launch of FixMyScore.ai, targeting credit score improvement and repayment solutions for retail borrowers

Rishabh Goel, co-founder and chief executive officer (CEO), Credgenics
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Rishabh Goel, co-founder and chief executive officer (CEO), Credgenics

Ajinkya Kawale Mumbai

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Debt collections fintech Credgenics has forayed into a consumer category with the roll out of credit score improvement and repayment platform FixMyScore.ai on Wednesday.
 
The company is targeting 100,000 users by March, which it further expects to grow in the range of three to four million by the end of the next financial year (FY27), Rishabh Goel, co-founder and chief executive officer (CEO), Credgenics, told Business Standard.
 
“The target is to reach 100,000 users by March. We have anticipated the number to be in the range of three to four million by the next financial year-end,” he said.
 
FixMyScore is a wholly-owned subsidiary of the company.
 
“We are building an app which is helping users. It can be thought of as a credit repayment app, while addressing issues with respect to credit bureau, issues on outstanding, and helping users settle with the bank,” Goel explained.
 
On monetisation, he said that the commercials depend on bank partnerships and the amount that gets settled through its own app.
 
“The revenue lines would remain if there is any settlement which gets executed on the application with the bank. There is a percentage of the amount which you get from the bank side, if you are able to help them in collecting that amount,” he added.
 
Credit card growth
 
The launch comes at a time when the number of outstanding credit cards has grown to 114.9 million in November 2025, as per latest data. The same was recorded at 107.23 million in November 2024.
 
“In India, the credit ecosystem is growing. Whatever is helping borrowers resolve their queries, helping facilitate the resolution makes sense for both lenders and borrowers,” Goel added.
 
He said that this market remained underpenetrated since companies are required to partner with multiple banks and credit bureaus.
 
“Building partnerships with 50 banks will take time. It took us 7 years. The moment one is not able to establish a partnership with a bank, it becomes difficult,” he said.