'Claim denied': Mistakes in health insurance that can give you heartache

Being aware of policy's exclusions and waiting periods is equally vital

Four factors are responsible for the majority of claim rejections in health insurance, according to Policybazaar. A recent study done by this insurance platform showed that about 25 per cent of claims were denied due to policyholders not disclosing pre-existing ailments. Another 25 per cent got rejected because policyholders were not aware of what the policy covered and what it excluded. Another 18 per cent got rejected because the claim was filed before the waiting period had ended, while another 16 per cent got rejected due to failure to reply to the insurer’s query. This analysis was based on 2