The Parliamentary Standing Committee on Transport, Tourism and Culture, chaired by JD(U) leader Sanjay Jha, is likely to seek an explanation from top executives of airlines
The company's Board of Directors is doing everything possible to take care of the challenges faced by its customers and ensure refunds to passengers, it added
The chaos is not limited to the national capital but across the major metropolitan cities of the country
To provide greater flexibility, they have introduced a special waiver of change or cancellation fees on eligible domestic bookings
As the CEO "you have failed in your duty to ensure timely arrangements for conduct of reliable operations," said the notice
It also said both carriers are also in the process of ensuring compliance with the latest directive on airfare caps announced by the Civil Aviation Ministry on Saturday
According to airport data accessed on Saturday, several major hubs reported significant cancellations by IndiGo. Hyderabad Airport recorded 69 planned cancellations
Besides cancelling a record number of flights in a day by any Indian carrier in the country's aviation history, IndiGo's on-time performance hit rock bottom at 3.7 per cent on Friday
The Indian investigators plan to share their findings, including any information gleaned from the plane's cockpit voice and flight data recorders, according to a person familiar with the meeting
Domestic carrier IndiGo has said it cancelled over 800 flights on Saturday, much lower than Friday's number of more than 1,000, and it is addressing all customer refund issues on "priority".
Civil Aviation Minister Ram Mohan Naidu Kinjarapu shared on X, announcing directives to IndiGo amid widespread cancellations and delays, ordering the airline to clear all pending passenger refunds
Leading travel operators increase customer support; MoCA invokes regulatory powers to ensure fair and reasonable fares charged by other airlines across all affected routes during the crisis
Under the limits, for a flight flying up to 500 kilometres, the fares are capped at Rs 7,500 and for 500-1,000 kilometres, the ticket price cap is Rs 12,000
The statement from Air India came hours after the government announced introduction of airfare caps amid IndiGo flight disruptions
The new regulations, first proposed in early 2024, were implemented in two phases this year, with the latest implementation date of November 1
After a week of disruptions, Indigo says operations are gradually stabilising and cancellations may drop below 1,000 today; passengers have been offered full waiver on cancellations and rescheduling
Ministry of Civil Aviation caps fares after IndiGo's disruptions send prices soaring, warning airlines against exploiting stranded travellers and promising action in case of violations
India suspends new pilot duty-time rules to stabilise IndiGo after massive cancellations, as government launches inquiry and expects normal operations within 3 days
Stranded flyers face brunt of IndiGo turmoil: Following flight cancellations, airfares of Air India, Akasa, Spicejet rise exponentially, dealing a double blow
After IndiGo cancellations disrupted travel for thousands, the government has set up a four-member DGCA-led panel to fix accountability and recommend safeguards for passengers