An aspiring civil servant who became an accidental corporate executive and eventually Nestle's 'crisis man', Nestle India's outgoing Chairman and Managing Director Suresh Narayanan believes crisis does not come with a calling card and wants his successor to keep the organisation vigilant. In an interview with PTI before he hangs up his boots at the end of this month, Narayanan, who brought back Nestle India from an 'existential crisis' in 2015 after the Maggi fiasco to a thriving organisation, said there is opportunity even in crisis, and engaging with community, people and focusing on the goal of satisfying the consumer is a leadership he learnt from his varied experiences, including in Egypt. Having gone through crises, including leading Nestle Singapore during Lehman Brothers collapse, and Nestle Egypt during the Arab Spring, Narayanan quipped that once his "boss" asked him to consult his astrologer and check his horoscope. "The next crisis is always round the corner. So you cann
India will be a 'key driver of growth for the future' for Nestle which has "faith" in the market that offers a 'large consumption basket', according to Suresh Narayanan, the outgoing Chairman & Managing Director of its Indian arm. The economic and political stability offered by India coupled with 'high consumer resonance' of the company's brands make it an attractive market, he told PTI in an interview. The Swiss FMCG major, which had faced an existential crisis with the Maggi fiasco in 2015, has long left behind the chapter and is investing to enhance capacity, product innovations, expansion of sales network to digitisation for having a "value added journey", said Narayanan who will be retiring by end of July. "I can foresee that even if I am not there at the helm, but the market attraction, the levels of investment and the future of Nestle will continue to be bright in this country," he said when asked how he saw Nestle in the next five years in India. Elaborating, he said, "I ..
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