While recapitalisation will put public sector banks back on the growth path, governance reforms will be critical for a genuine turnaround
Digital payments, blockchain, artificial intelligence and robotics will revolutionise the way banks function and engage with customers
Chandra Shekhar Ghosh has turned a small microfinance NGO into a formidable private bank
'Most of our borrowers lack income proof. We are seeing how we can use IT to gather more information about them and take credit decisions', said Ghosh