Tata Communications launches innovative service for BPOs

Tata Communications has launched an innovative service which enables employees of BPOs to work from home. This service will be of immense value to IT enabled services (ITeS) companies allowing them to give their employees an option to work from home, while maintaining the security and confidentiality necessary for their businesses.

Tata Communications Work From Home solution allows companies to empower their employees to tele-work in a secure and cost effective manner. The facility is offered as an overlay on its world-class IP-VPN/MPLS network.

In a BSE filing, the company has claimed that it has been closely working with its IT and ITeS sector customers to develop customised managed network and application services for the two verticals. This path-breaking work from home service has been introduced by Tata Communications within days of the Department of Telecommunications permitting Other Service Providers (OSPs, typically BPOs, call centres, tele-marketers etc) to appoint extended agent position or work from home.