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The Consumer Protection Act bars persons who buy goods for "commercial purpose" from complaining to the consumer forums if the goods are defective. They are not considered to be consumers. Only a person who buys goods and uses them himself, or exclusively for the purpose of earning his livelihood is considered to be a consumer.

Though the law appears to be clear, this area is one where there has been a lot of litigation in the consumer courts, even up to the Supreme Court. Despite an amendment in the Act in 1993 to clarify the term "commercial purpose" and a