Amazon to act against India delivery partner after fire probe concludes

A fire at M&M Logistics Solutions, an Amazon delivery partner in the northern state of Uttarakhand, killed two people on June 5

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Amazon, one of ​India's largest e-commerce companies, has also initiated an independent internal investigation into ‌the incident (Photo: Reuters)
Reuters NEW DELHI
2 min read Last Updated : Jul 02 2026 | 3:48 PM IST

Amazon said on Thursday it will take "appropriate action" against a third-party delivery partner in India once a police investigation ​into a fire that killed two workers concludes.

Amazon, one of ​India's largest e-commerce companies, has also initiated an independent internal investigation into ‌the incident, a source with direct knowledge said. The source did not want to be publicly identified citing the confidentiality of the issue.

A fire at M&M Logistics Solutions, an Amazon delivery partner in the northern state of Uttarakhand, killed two people on June 5. The building allegedly lacked a valid fire safety clearance, a fire alarm, smoke detectors and a proper emergency exit, according to a state police document reviewed by Reuters.

"We will take appropriate action in line with our policies once the (local authorities) investigation is complete," Amazon said in a ‌statement to Reuters.

State police in Uttarakhand and M&M Logistics did not respond to Reuters queries.

UNION CALLS FOR PROBE

In 2024, Amazon faced scrutiny from India's human rights body, the National Human Rights Commission, over allegations of labour law violations during a severe heatwave at a warehouse near New Delhi. The commission was later informed that the state government had initiated legal action under India's labour law over the ​complaints.

Amazon has said the safety and wellbeing of its workers is its top priority.

In a statement, ‌the Amazon India Workers Union demanded an independent investigation by a judge into the June 5 deaths and called the incident an example of "a grave ​failure of ‌workplace safety and protection of human dignity."

M&M Logistics Solutions runs 45 Amazon delivery centers ‌in 21 cities, delivering the e-commerce company's packages across northern India, according to a 2023 Amazon press release.

Though M&M Logistics Solutions is a third-party vendor, Amazon's ‌internal ​code of conduct for ​suppliers and vendors says it does not tolerate working environments that are unsafe for humans, including uncontrolled fires.

The code says third-party contractors can be ‌suspended or even ​terminated for any violations of its standards.

(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

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Topics :AmazonAmazon India

First Published: Jul 02 2026 | 3:48 PM IST

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