E-commerce Market

Meesho's AI-powered Prism drives nearly 75% of orders, while its Chorus agent handles 62% of user queries as the e-commerce platform expands AI adoption across operations

Quick commerce recorded the fastest festive hiring growth at 18 per cent, while Tier-III and emerging cities led geographic growth with a 15 per cent rise

Meesho's asset-light value-commerce model, Valmo logistics network and growth potential are strengths, but rising competition and premium valuations pose risks

As AI shopping agents evolve from assistants to decision-makers, retailers may need to rethink how they reach customers, present products and compete online

India recorded the world's highest e-commerce website traffic over the past year, even as app downloads plateaued, signalling a shift in how consumers discover products and shop online

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Prasanna Kumar walked away from the corporate life to solve the supply chain problem he saw as a child and built VilCart - an e-com startup for 100,000 kirana stores across rural South India

The investments deepen the companies' engagement with ONDC, following integration of mobility, logistics and ticketing services on the digital commerce network

Swiss watchmaker Tissot debuts its official online platform in India, aiming to deepen customer engagement and strengthen its digital presence in a fast-growing market

Business leaders say an extension is critical to guarantee predictability, fearing duties could be introduced if the agreement lapses

Amazon India workers' union seeks wage hike and incentives as LPG shortages and rising living costs strain warehouse workers amid West Asia disruptions

Amazon has expanded its dedicated air cargo network, Amazon Air, to the Northeast with new Delhi-Kolkata-Guwahati routes aimed at cutting transit times and improving delivery speeds

A fundamental disregard for an individual's choice and data sovereignty is the dark side of India's digital gold rush

Zepto has introduced a slotted delivery option in a pilot across select locations including Delhi and Bengaluru, letting users schedule orders for a same-day time window alongside instant delivery

Eternal has invested another ₹600 crore in Blinkit to support expansion and operating needs, marking its third infusion this year as competition in India's quick commerce space intensifies

In the January to June period this year, Swiggy grew its customer base by 35 per cent year-on-year (Y-o-Y) to 21.6 million and its GOV was up 43 per cent

FMCG volumes eased to 5.4% in Q2 as GST transition caused a brief slowdown, though rural markets continued to outpace urban areas and overall sector growth stayed strong at 12.9%

SkyeAir and Siddha Sejal Group will introduce Mumbai's first drone-powered residential delivery service in early 2026, offering faster access to essentials, packages, and e-commerce orders

Tax bureaus across China in recent months told major platforms to submit some Chinese merchants' third-quarter revenue in a bid to curb underreported sales

The Consumer Affairs Ministry has proposed to make it mandatory for e-commerce platforms to provide searchable and sortable filters based on 'country of origin' for packaged commodities, a move aimed at enhancing transparency at digital marketplaces. The amendment is designed to enable consumers to make informed purchasing decisions by allowing them to easily identify the origin of products while shopping online. The ministry, in a statement, said the Draft Legal Metrology (Packaged Commodities) (Second) Amendment Rules, 2025, would amend existing 2011 regulations by requiring "every e-commerce entity selling imported products shall provide a searchable and sortable filter for the country of origin, with their product listings." The proposed feature will reduce the time required to locate such information across vast product listings. The draft amendment rules have been published on the department's website for public consultation. Comments from stakeholders are invited until Novem