Food Delivery In India

Anticipating sustained growth in its food delivery business, a top Swiggy executive said the company has yet to tap 85-90 per cent of the market in India, and there are no plans for global expansion yet, given the huge potential available back home. Speaking to PTI here on the sidelines of the World Economic Forum Annual Meeting, Swiggy's Food Marketplace CEO Rohit Kapoor said India still represents a fairly large opportunity for change, as there is nothing on the cards right now for global expansion. And opportunities are there, not just in food but also in multiple other businesses across the country, he said. In food, particularly, we have been guiding the markets to an 18-20 per cent growth rate year-on-year, and I think trends are holding up to that even if you look at our last quarter numbers, he said. Asserting that the food penetration level in India is way below not just Western numbers but even some Southeast Asian and Asian countries, he said this creates a huge ...

About three out of four users said they face either higher menu prices, high taxes and platform charges, or both

Swiggy on Monday announced the launch of EatRight, a new category targeting health-conscious users across more than 50 cities by offering them health-focused food options like high protein, low calorie and no added sugar under a single umbrella. The food delivery platform also shared insights based on its orders, revealing that Tier-2 cities in India witnessed 2x growth year-on-year in healthy food ordering as compared to metropolitan cities, with Chandigarh, Guwahati, Ludhiana, and Bhubaneswar leading the way. EatRight will offer over 1.8 million dishes available from over 2 lakh restaurants. Deepak Maloo, Vice President, Food Strategy, Customer Experience & New Initiatives, Swiggy, said, "With EatRight, we are offering food options that blend seamlessly into a user's regular ordering habits, removes decision fatigue through clear categorisation and integrates healthier choices naturally into everyday food ordering". In a statement, Swiggy said its partner brands are also ...

The average per-order commission increased from 9.6% in 2019 to 24.6% in 2023, with 30% restaurants seeking lower commissions

Blinkit has rolled out a new feature that lets users add items after ordering while it is still being packed, without extra delivery charges, said CEO Albinder Dhindsa

This move may end almost 10 years of disputes, during which restaurants accused food delivery apps of masking customer data

Swiggy has informed select restaurant partners that it will begin charging an additional fee on Swiggy One orders from November 25, adding to existing commissions

Bernstein set a target price (TP) of ₹570 for Swiggy and ₹390 for Eternal, calling both companies the best placed to capture value in a competitive but fast-expanding digital consumption landscape.

After a brief period of calm & improving profitability, both Eternal (Zomato) & Swiggy appear set for another showdown, reminiscent of the fiery land-grab phase that began in late 2024, analysts said.

This methodology had been discussed with an International Monetary Fund (IMF) expert, under the technical assistance mission in August

As food delivery evolves, Zomato's Healthy Mode marks a turn towards calorie-conscious dining with transparency and health filters, highlighting a larger shift in the industry

Swiggy has introduced a new standalone food delivery app, Toing, in Pune to cater to students and young professionals with affordable meals as competition in the sector intensifies

The hike in platform fees by Zomato, Swiggy and magicpin ahead of the festive season is set to make ordering food costlier for millions of users across the country, which is likely to rise further due to the 18 per cent GST levy on delivery charges from September 22. Swiggy has hiked its platform fee to Rs 15, inclusive of GST, in select markets. Rival Zomato has raised its platform fee to Rs 12.50 (excluding GST), whereas the third-largest food delivery player, magicpin, has also revised its platform fee to Rs 10 per order, in line with broader industry trends, making it expensive for food delivery consumers. Estimates suggest that the additional burden on account of 18 per cent GST to be levied on delivery charges from September 22 is expected to add roughly Rs 2 per order for Zomato users and Rs 2.6 for Swiggy customers. E-mail queries sent to Swiggy and Zomato by PTI seeking responses remained unanswered. A magicpin spokesperson told PTI that it has already been paying 18 per

Ride-hailing firm Rapido debuts its Ownly app in Bengaluru, challenging Swiggy and Zomato with a zero-commission model for restaurants

The customers can access offering by searching for "Office" or "Work" to find a collection of nearly 700,000 food items from across 200,000 restaurants live on platform, company said in a statement

The growth numbers came as Elcid Investments, a Mumbai-headquartered non-banking financial company, invested ₹ 7.5 crore in the firm as part of its ongoing funding round

Swiggy-owned Scootsy Logistics leases 580,000 sq ft at One K Square in Bhiwandi to strengthen Instamart network

Food-delivery platform launches curated section with over 500,000 protein-rich dishes from 35,000 restaurants as India faces widespread protein deficiency

India's quick commerce market is projected to grow rapidly, reaching Rs 2 lakh crore by FY28, driven by rising adoption in Tier II and III cities, better delivery networks, and demand for instant fulf

The campaign is being successfully conducted in Jaipur to encourage ineligible individuals receiving benefits under the National Food Security Act (NFSA) to remove their names voluntarily