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The Gig Workers Association on Tuesday welcomed the decision by quick commerce platforms to roll back the ten-minute delivery promise, saying the move recognises that extreme delivery timelines put unsafe pressure on delivery workers. In a statement, the association said the ten-minute delivery model forced workers to rush, take risks on the road and work long hours due to constant pressure created by incentives, ratings and order allocation on apps. "However, workers are often paid the same amount for a multi-order delivery as for a single order. In one such case, a worker was paid only Rs 19.30 for delivering two orders together. This increases risk and workload without any additional compensation," it said. The association further said that the creation of a permanent institutional mechanism for collective dialogue between workers, platforms, and the government is a necessity. Adding that such a mechanism is necessary to address concerns in advance, ensure worker safety and ...
Eternal Founder Deepinder Goyal on Friday batted for "less regulation" for India's gig economy, arguing that it will eventually help bring more people into the "organised" workforce. The remarks come at a time when gig workers' unions have been staging protests, demanding better payouts and improved working conditions. Goyal also defended 10-minute deliveries, explaining that they are enabled by the density of stores around a user's home and not by "asking delivery partners to drive fast". Eternal owns food delivery major Zomato and quick-commerce firm Blinkit. The Gig & Platform Services Workers' Union (GIPSWU) last month wrote to Union Minister for Labour and Employment Mansukh Mandaviya raising several issues, with a key highlight being their demand to "urgently discontinue 10-20-minute service delivery mandates to prioritise worker safety". In November, the government notified all four labour codes, ushering in major reforms, including universal social security coverage for ..