Gig Economy In India

How quick must quick commerce be? Rethinking the 10-minute promise

A hard stop at 10 minutes puts lives at risk even if the distance from the dark store to an apartment is a just a few 100 metres

Updated On: 06 Jan 2026 | 11:12 PM IST

'No paid leave or social security': Gig union slams Zomato CEO's claims

Union questioned Zomato's earnings calculations and benefits, saying fuel costs, unpaid leave and limited insurance weakened claims of fair pay in the gig economy

Updated On: 03 Jan 2026 | 12:33 PM IST

Zomato CEO defends gig model, highlights 10.9% pay raise, job flexibility

Goyal explained that Zomato gig workers earn a steady income, get welfare support, have flexible schedules, and are not pressured by 10-minute delivery promises, countering claims of exploitation

Updated On: 03 Jan 2026 | 12:09 PM IST

Gig economy needs less regulation: Eternal Founder Deepinder Goyal

Eternal Founder Deepinder Goyal on Friday batted for "less regulation" for India's gig economy, arguing that it will eventually help bring more people into the "organised" workforce. The remarks come at a time when gig workers' unions have been staging protests, demanding better payouts and improved working conditions. Goyal also defended 10-minute deliveries, explaining that they are enabled by the density of stores around a user's home and not by "asking delivery partners to drive fast". Eternal owns food delivery major Zomato and quick-commerce firm Blinkit. The Gig & Platform Services Workers' Union (GIPSWU) last month wrote to Union Minister for Labour and Employment Mansukh Mandaviya raising several issues, with a key highlight being their demand to "urgently discontinue 10-20-minute service delivery mandates to prioritise worker safety". In November, the government notified all four labour codes, ushering in major reforms, including universal social security coverage for ..

Updated On: 02 Jan 2026 | 11:45 PM IST

Delivery firms brace for gig workers' logout strike on December 31

Delivery and quick commerce platforms are tightening operations and safety measures ahead of December 31 as gig worker unions plan a nationwide log-out strike over pay, conditions and social security

Updated On: 30 Dec 2025 | 7:07 PM IST

Australian fintech MyGigsters expands to India to power the future of work

Backed by major investors and strategic partners, the company aims to help 10 million independent workers access financial security by 2030

Updated On: 18 Nov 2025 | 3:25 PM IST

Festive hiring in India grows but workers seek security over short-term pay

A new survey of India's job market shows two in three jobseekers are now seeking full-time roles, using festive hiring as a launchpad for career growth

Updated On: 23 Sep 2025 | 4:20 PM IST

Mospi to provide data on India's gig and platform economy in PLFS

Move seen significant as existing data fails to capture digital work's nature

Updated On: 09 Sep 2025 | 12:31 AM IST

Instamart launches mega sale with up to 90% discounts, 10-min delivery

Swiggy's Instamart launches Quick India Movement 2025 sale from Sept 19 to 28, offering up to 90% discounts, 50,000 products and 10-minute deliveries for festive shoppers

Updated On: 07 Sep 2025 | 6:14 PM IST

Qcom firms fail to meet basic standards, says Delhi-based workers' union

Union audit of 51 qcom warehouses in Delhi finds poor access to toilets, rest areas, safety gear, and management support for gig workers across major platforms

Updated On: 07 Aug 2025 | 7:31 PM IST

Gig work a challenge for sustained earnings and skill enhancement: Study

The study by the labour ministry-affiliated VV Giri National Labour Institute (VVGNLI) focused on the current scenario of gig workers and their socio-demographic

Updated On: 06 Jul 2025 | 11:20 PM IST

Workers suffer in limbo as Centre shifts burden of labour reforms to states

Many, especially industries operating across state borders, are apprehensive that this will create an even more complex web of jurisdictions and laws

Updated On: 03 Jun 2025 | 5:17 PM IST

Labour ministry to soon seek Cabinet nod for pension scheme for gig workers

This assumes significance in view of the Budget announcement earlier this month by Finance Minister Nirmala Sitharaman about rolling out of a social security scheme for one crore gig workers

Updated On: 06 Feb 2025 | 5:45 PM IST

Paytm founder praises fintech firms for job creation, boosting economy

Vijay Shekar Sharma emphasises the transformative impact of India's digital services sector on employment and economic growth, appreciating the efforts of 'Indian Digital Services' workers

Updated On: 06 Dec 2024 | 1:44 PM IST

Social security policy for gig, platform workers under process: Mandaviya

Union Labour Minister Mansukh Mandaviya on Thursday said a policy for providing social security benefits like pension and health services to gig and platform workers is under process. Talking to reporters, the minister said Niti Aayog has estimated 65 lakh gig and platform workers in the country, but the number is likely to be over two crore as this segment is growing very fast. He explained that the service sector is moving very fast to platforms for ease of consumers and expanding their operations. About different provisions of the Social Security Code for gig and platform workers, he said, "We cannot deprive them of their rights till the implementation of the Code. We have to bring a policy before that". About the timeline for bringing the policy, he said the ministry wants to bring the policy at the earliest. "I want to do a lot of things before the next budget," he said. Earlier in the day, the minister chaired the meeting of representatives of various associations and union

Updated On: 17 Oct 2024 | 9:32 PM IST

Hiring surge in gig economy: 1 million jobs to boost this festive season

As the festive season approaches, India's gig economy is set to create around one million jobs, driven by demand in e-commerce, retail, and logistics, with a notable rise in female participation

Updated On: 09 Oct 2024 | 11:44 AM IST

BigBasket, Urban Company lead in fair pay; most platforms fall short

Booming gig economy, dismal pay: Fairwork report reveals only two out of 11 major online platforms ensure their workers earn at least the local minimum wage after deducting work-related expenses

Updated On: 08 Oct 2024 | 1:57 PM IST

Centre considers early rollout of social security for gig economy workers

The Ministry of Labour and Employment is urging digital gig economy aggregators to prepare for extending social security benefits to temporary and freelance workers

Updated On: 09 Sep 2024 | 12:55 PM IST

Gig hiring to soar by 20% in festive season, e-commerce may lead: Indeed

As festival season is about to begin, seasonal hiring is projected to surge by 20 per cent over last year, with the e-commerce industry leading the trend amid increased demand, according to the data by job site Indeed. The top gig roles that have been witnessing increased hiring are delivery executives, warehouse workers, logistics coordinators, in-store sales executives, and customer care executives, the data showed. Several industries are reporting a marked increase in demand for seasonal workers, with e-commerce leading the trend with a 35 per cent rise in demand, followed by logistics (15 per cent), retail (14 per cent), and quick commerce (11 per cent). "The festive season is a crucial period for businesses across India, and we're seeing a significant uptick in hiring for seasonal roles as companies prepare to meet heightened consumer demand. "The industries that are growing -- e-commerce, logistics, quick commerce -- are doing so because they're aligned with the needs and ...

Updated On: 05 Sep 2024 | 4:38 PM IST

Festive season to boost gig rider demand by 40% on quick commerce platforms

The quick and ecommerce sector is expected to expand its workforce by hiring an additional one to two million gig riders throughout the upcoming festive season

Updated On: 26 Aug 2024 | 10:40 AM IST