Explore Business Standard
India Post
The government is undertaking a business process reengineering exercise for India Post to make it more digital oriented with improved service delivery, Communications Minister Jyotiraditya Scindia said on Wednesday. Currently, 1.64 lakh post offices are spread across the country and the Modi government has worked to expand the postal network in the last 11 years, Scindia said during Question Hour in Lok Sabha. "We are in the process of bringing a full business process reengineering exercise for India Post by which our delivery will become much more prompt, service oriented and digital oriented for the citizens," Scindia said. As part of the process, the postal department will have best in class automation, which will make India Post the top logistics carrier in the world, the minister said.
Union Communications Minister Jyotiraditya Scindia on Friday said India Post will roll out a guarantee-based service of mails and parcels with delivery timelines of 24 hours and 48 hours. The minster said that 24 hours and 48 hours mail delivery and next-day parcel delivery will start from January onwards. "We are going to launch new products with guaranteed delivery of mails and parcels. There will be 24-hour Speed Post service which will ensure delivery of mails within 24 hours. Similarly, there will be a 48-hour Speed Post for delivery within 48 hours," Scindia said. These services will be launched in January, he added. He said that there will be similar services for next-day delivery of parcels which will ensure that the parcel gets delivered next day from around 3-5 days at present. The minister said that the government aims to transformer India Post from a 'cost centre' to a 'profit centre' by 2029.
Postal services resumed in Manipur's Churachandpur, with a mail van entering the district for the first time since the ethnic violence broke out in Manipur in May 2023, officials said on Saturday. The vehicle reached the district headquarters at 11.30 am on Friday, unloaded letters, parcels and other consignments, and returned to Imphal around 12.40 pm, they said. Regular mail delivery had remained suspended in Churachandpur since the onset of the violence, in which over 260 people have been killed and thousands rendered homeless. The resumption of service marks a significant step towards restoring normal communication channels in the region.
The India Post has rolled out Rs 5,800-crore Advanced Postal Technology across the country that will transform it into world-class public logistics organization by enabling mobile-ready services and real time decision making, Union Minister Jyotiraditya Scindia said on Tuesday. The Advanced Postal Technology (APT) based infrastructure gives India Post access to new technology layers like modern logistics companies. "Elated to announce the nationwide rollout of Advanced Postal Technology (APT) by @IndiaPostOffice, a historic leap in Bharat's digital journey. Backed by an investment of Rs 5800 crore under IT 2.0, APT will transform India Post into a world-class public logistics organization," Scindia said on social media platform X. The technology platform will enable India Post to support full fledged digital transactions and accept UPI payments for services from customers of any bank. Earlier, UPI transactions of only India Post Payments Bank accounts were supported at post office
India Post is working to integrate its services with Open Network for Digital Commerce and Government e-Marketplace -- a move that will enhance accessibility of postal service and enable the department to compete with third party logistics companies, an official statement said on Wednesday. The information was shared with Minister of State for Communications Pemmasani Chandra Sekhar during his review meeting of the Department of Posts. "One of the core pillars of this transformation is the integration of India Post's systems with major national digital commerce ecosystems. According to officials, the Open Network for Digital Commerce (ONDC) will enable wallet-based prepaid bookings, centralised order tracking, and automated reconciliation with ONDC's accounting systems," the statement said. The project is part of technology-driven transformation under the IT 2.0 framework of India Post. Officials during the review meeting informed the minister that more than 86,000 post offices are
Communications Minister Jyotiraditya Scindia has met Finance Minister Nirmala Sitharam to discuss India Post's path to profitability, an official release said on Saturday. Scindia, along with officials from the Department of Posts, presented their capital expenditure demands to the finance minister to make it a profit centre by 2029. Scindia aims to make India Post globally competitive and has been leading Department-wide efforts to drive higher customer acquisition, retention and operational efficiency. During the meeting with the finance minister, Scindia presented a new development plan for India Post and said the department is working on rationalising costs and aiming to make most processes digital. The minister hopes to make the department a profit-making logistics company with a focus on customer satisfaction, as per the release. He also mentioned that the ongoing Business Process Re-engineering (BPR) exercise will benefit a lot from the investment from the finance ministry.