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MakeMyTrip
NASDAQ-listed MakeMyTrip on Friday announced its collaboration with Emoha to launch holiday packages for travellers aged over 60 years. The packages include senior-friendly accommodations, pre-travel health screenings, 24/7 emergency coordination, and a nurse onboard. India's silver tourism market is growing, but concerns around health, mobility, and safety continue to hold many seniors back from travelling. On MakeMyTrip, travellers aged over 60 account for nearly 9 per cent of all holiday package bookings, with strong demand for group tours (20 per cent) and long-haul trips (13 per cent). Jasmeet Singh, Chief Commercial Officer - Holidays & Experiences, MakeMyTrip, said, "Travel is one of life's greatest joys, and our elders deserve to experience it without worry. Too often, health concerns become barriers that keep them from exploring the world. With these senior-friendly holidays, we want to give them the freedom to travel with confidence and reassurance to their families.
myBiz, MakeMyTrip's SaaS-based corporate booking platform, and Swiggy on Tuesday announced a partnership to simplify meal expense management for corporate travellers across the country. With this partnership, corporate travellers can seamlessly order meals through 'Swiggy for Work' on the Swiggy app and pay directly using the myBiz corporate wallet, according to a statement. All transactions are automatically captured in company expense systems, giving finance teams real-time visibility and ensuring policy compliance. Employees will need a one-time authorisation with their corporate ID to get started. "With this partnership, we are combining Swiggy's restaurant network and delivery infrastructure with myBiz's corporate travel ecosystem to take the complexity out of business meal management. It's a step forward in our mission to make corporate travel not just seamless, but truly end-to-end convenient for employees and finance teams alike," MakeMyTrip Co-Founder and Group CEO Rajesh
A consumer court has held MakeMyTrip (MMT) guilty of deficiency in service as well as adopting unfair trade practice for not acting on fraudulent transactions and deducting cancellation charges on a customer's air tickets as it asked the firm to pay him compensation. Observing the online travel firm "cannot shirk from its responsibility of keeping customers' financial and private details safe", it asked MMT to pay the remaining airfare of Rs 61,608, remaining airfare for illegal transaction of Rs 6,260 with 6 per cent annual interest from November 1, 2019, Rs 50,000 for mental agony, harassment and Rs 20,000 for legal expenses (total Rs 1.37 lakh) to the customer. The District Consumer Disputes Redressal Commission, Mumbai Suburban (Additional), in its order on June 30, noted the travel portal was also guilty of deducting cancellation charges "without any clear (and) mutually agreed terms and policy with the complainant (customer)". The company's response to the verdict was ...
Travel booking major MakeMyTrip on Monday launched Seat Availability Forecast, providing a predictive view of when seats on a selected train are likely to sell out. The Gurugram-headquartered firm said its data shows that nearly 40 per cent of users book train tickets across multiple sessions, often over several days. Among these users, close to 70 per cent end up booking waitlisted tickets, simply because confirmed seats are no longer available by the time their plans firm up. Reserved train tickets in India open for booking 60 days ahead of departure. However, most travellers only finalise their plans much closer to the date, MakeMyTrip stated. "With demand patterns varying significantly from week to week, the window for confirmed bookings keeps shifting. In April, most high-speed trains were sold out around 13 days before the departure date. By May, due to rising demand, they were typically booked out more than 20 days before departure," the NASDAQ-listed company said. For ...