Zomato

Delivery workers say companies have not communicated any changes to timelines or incentives, even as quick-commerce platforms remove 10-minute delivery claims from consumer-facing apps

The Gig Workers Association on Tuesday welcomed the decision by quick commerce platforms to roll back the ten-minute delivery promise, saying the move recognises that extreme delivery timelines put unsafe pressure on delivery workers. In a statement, the association said the ten-minute delivery model forced workers to rush, take risks on the road and work long hours due to constant pressure created by incentives, ratings and order allocation on apps. "However, workers are often paid the same amount for a multi-order delivery as for a single order. In one such case, a worker was paid only Rs 19.30 for delivering two orders together. This increases risk and workload without any additional compensation," it said. The association further said that the creation of a permanent institutional mechanism for collective dialogue between workers, platforms, and the government is a necessity. Adding that such a mechanism is necessary to address concerns in advance, ensure worker safety and ...

Union Labour Minister Mansukh Mandaviya reportedly held a series of meetings with quick-commerce companies and urged them to discontinue the branding associated with ultra-fast deliveries

Eternal has increased room to receive foreign investment, which may help the stock to achieve full weightage in MSCI Index, according to media reports.

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Eternal, the parent entity of Zomato and Blinkit, on Thursday received two Goods and Services Tax (GST) demand orders amounting to over Rs 27.56 crore, including interest and penalty. The orders passed by the Additional Commissioner of State Tax (Appeals), West Bengal, have been received with respect to short payment of output tax for the period between April 2020 and March 2022. The company will file an appeal against the order before the appropriate authority. "This is to inform that the Company has received two orders on 8 January 2026 for the period April 2020 to March 2022 passed by Additional Commissioner of State Tax (Appeals), West Bengal, confirming total demand of GST of Rs 16,72,34,030 with interest of Rs 9,16,48,814 and penalty of Rs 1,67,23,404," Eternal informed in a regulatory filing. We believe that we have a strong case on merits, which is backed by opinions from our external legal and tax advisors. The Company will be filing an appeal against the order before the

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Eternal, the parent entity of Zomato and Blinkit, has received a goods and services tax (GST) demand order, along with interest and penalty, amounting to Rs 3,69,80,242 for the period April 2019 to March 2020. The order was passed by the Additional Commissioner of State Tax (Appeals), West Bengal. The demand order has been received with respect to short payment of output tax with interest and penalty thereon, Eternal said in a regulatory filing late on Tuesday evening. The company said it believes it has a strong case on merits, and will file an appeal against the order before the appropriate authority. In the regulatory filing, Eternal stated it "has received an order on 6 January 2026 for the period April 2019 to March 2020 passed by Additional Commissioner of State Tax (Appeals), West Bengal confirming demand of GST of Rs 1,92,43,792 with interest of Rs 1,58,12,070 and penalty of Rs 19,24,380".

A hard stop at 10 minutes puts lives at risk even if the distance from the dark store to an apartment is a just a few 100 metres

The stock price of Swiggy was quoting lower for the third straight trading day, falling nearly 8 per cent. The stock has now dropped below the QIP issue price of ₹375 per share.

After Zomato CEO Deepinder Goyal showcased a mysterious brain-sensing wearable, an Aiims Delhi doctor has publicly dismissed it as having "zero scientific standing"

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On raising capital, Goyal said the company never gave predictions to investors and instead spoke only about the market size and the opportunity available

Union questioned Zomato's earnings calculations and benefits, saying fuel costs, unpaid leave and limited insurance weakened claims of fair pay in the gig economy

Goyal explained that Zomato gig workers earn a steady income, get welfare support, have flexible schedules, and are not pressured by 10-minute delivery promises, countering claims of exploitation

Eternal Founder Deepinder Goyal on Friday batted for "less regulation" for India's gig economy, arguing that it will eventually help bring more people into the "organised" workforce. The remarks come at a time when gig workers' unions have been staging protests, demanding better payouts and improved working conditions. Goyal also defended 10-minute deliveries, explaining that they are enabled by the density of stores around a user's home and not by "asking delivery partners to drive fast". Eternal owns food delivery major Zomato and quick-commerce firm Blinkit. The Gig & Platform Services Workers' Union (GIPSWU) last month wrote to Union Minister for Labour and Employment Mansukh Mandaviya raising several issues, with a key highlight being their demand to "urgently discontinue 10-20-minute service delivery mandates to prioritise worker safety". In November, the government notified all four labour codes, ushering in major reforms, including universal social security coverage for ..

The surge in sales activity, across different platforms, came even as gig worker unions had called a nationwide strike

In a post on X, Goyal said concerns around quick deliveries often stem from a misunderstanding of how the system works

Food delivery aggregators Swiggy, Zomato and magicpin on Thursday said they recorded a massive surge in orders on New Year's Eve, even as a section of gig workers went on strike demanding better pay-outs and improved working conditions, with the agitation having a negligible impact on their operations. The Gig & Platform Service Workers Union (GIPSWU) said over 1 lakh workers from 22 cities joined the strike, including 14,000 of its members from major cities like Delhi, Mumbai, and others. However, according to estimates, there are over 12.7 million gig workers in India, with government think tank NITI Aayog saying the gig workforce is expected to rise to 23.5 million by 2029-30. India's third-largest food delivery platform magicpin said lakhs of orders poured in every hour across metros on New Year's Eve. In a post on X, Eternal Founder Deepinder Goyal said, "Zomato and Blinkit delivered at a record pace yesterday, unaffected by calls for strikes that many of us heard over the ...