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AI crucial in preventing security attacks, fraud: Razorpay co-founder

In a Q&A, Razorpay co-founder talks about opportunities that pandemic has thrown up for them to rejig their business and leverage digital technologies to serve customers

Shashank Kumar, Co-Founder & CTO, Razorpay
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Shashank Kumar, Co-Founder & CTO, Razorpay

Peerzada AbrarDeepsekhar Choudhury Bengaluru
The Covid-19 pandemic has hit small businesses hard, and fintech unicorn Razorpay is helping them to bounce back through digitisation. Shashank Kumar, co-founder and chief technology officer, Razorpay, tells Peerzada Abrar and Deepsekhar Choudhary in an interview that the health crisis has thrown up opportunities for them to rejig their business and leverage digital technologies to serve customers. Edited excerpts:

How has the digital payments ecosystem, including Razorpay, evolved since its nascency?

When we started, the payments infrastructure itself wasn’t in a good place. We had to do transactions on 2G internet back in 2014-15. Then you had a mix

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First Published: Jan 23 2022 | 5:25 PM IST

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