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At Infosys, how pandemic brought importance of reskilling to the fore

To begin with, Infosys identified 36 skills that were important and created learning pathways

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The company also added another parameter for employees to be evaluated upon, which is called the Digital Quotient (DQ).

Shivani Shinde Mumbai
For Krish Shankar, executive vice-president & group head of human resource (HR) development at Infosys, the defining moment of the pandemic on the HR department has been the importance that reskilling and learning have managed to get.
 
For Infosys, the focus on reskilling started three to four years back as business saw a shift towards digital, and the pandemic has really brought the importance of reskilling to the fore. “In the past, certification courses or taking up an e-learning course was just a way towards promotion, and was not taken too seriously. That has been changing in the last