Nalco banks on mobile apps for stakeholders to monitor business processes

The navratna company has launched and successfully implemented several apps

Mobile apps are changing the way National Aluminium Company (Nalco) views its customers and stakeholders. Nalco, a central public sector enterprise to have rolled out apps for several stakeholders, believes customized apps can prove to be critical for monitoring business processes and operations in the future, besides being the brand differentiator.

“Initially, apps shall be used for sharing information with stakeholders. In the coming days, the usage of apps shall be intensified so as to be useful for monitoring of business operations and processes,” said T K Chand, Chairman-cum-Managing Director (CMD) at Nalco.

Nalco has been an early adopter of