Service charge waiver terrible, ji huzoor system will be back: Restaurants

They say the law is just making it tough for a server as minimum pay wage is not enough to survive

 A day after the central government said that customers have the option of not paying the ‘service charge’ part of hotel bills, major eatery owners said the move could impact the morale of staff. They said if a customer is not satisfied with service at a hotel or restaurant, he or she can demand a lower service charge. However, waiving the entire service charge off is unfair and also difficult to implement, they added. 
 

Rahul Singh, CEO and founder of The Beer Café, said service charge is a common practice globally. According to him, this is an