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I-T portal glitch: FM's reprimand of Infy reflects contractual weaknesses

As former finance secretary Sumit Bose pointed out, govt often does not set clear milestones. The penalties, too, are often most difficult to invoke owing to a 1987 SC ruling

Topics
Income tax | Infosys  | Finance Ministry

Subhomoy Bhattacharjee  |  New Delhi 



Nirmala Sitharaman, Salil Parekh
(Left) Finance Minister Nirmala Sitharaman and Infosys CEO Salil Parekh (right)

The public reprimand by a minister of a private contractor — in this case, the Bengaluru-based IT major — is unprecedented. Yet no one in the is keen to explore alternatives such as a court case in the disp­ute with on the tech glit­ches on the website for payers. It is too early, demurs one of those involved in the process; but it is also a fact that government departments do not have a great record in pursuing and winning such cases.

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First Published: Thu, September 09 2021. 06:08 IST

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