Top restaurant body moves CCI for redress on issues with Zomato, Swiggy

Main issues include bundling of services, data masking and exorbitant commissions, deep discounting, including forcing the restaurant partners to give discounts to maintain listing

Alleging “anti-competitive practices” by Zomato and Swiggy, restaurant industry body National Restaurant Association of India (NRAI) on Monday said it has approached fair trade regulator Competition Commission of India (CCI) for a detailed probe against the food aggregators.

Keeping the interests of restaurants in mind, NRAI on July 1 had filed information with the CCI, it said in a statement.

The main issues highlighted by the association in the submission are bundling of services, data masking, and exorbitant commission charged, price parity agreements, deep discounting, including forcing restaurant partners to give discounts to maintain appropriate listing, exclusivity of listed restaurants, and violation