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Uber's autorickshaw service back in India 2 years after it was shut down

In its previous attempt, Uber's AUTO offering was available in New Delhi, Coimbatore, Indore and Bhubaneshwar

Press Trust of India  |  New Delhi 


Cab-hailing major Uber is re-launching its 'AUTO' service in India, almost two years after shutting down the offering in March 2016, starting with and

The US-based company, which is locked in an intense battle with Ola, will allow customers to book autorickshaw rides through 'AUTO' option on its platform later this month in these two cities.

Ola, which also allows booking autorickshaw rides under 'Auto' service, had launched the offering in and in 2014. is currently operational across 73 cities with over 120,000 lakh autos associated with the company.

An Uber spokesperson said the company had "paused" the service "to see how that side of India's transport ecosystem evolves".

"Auto rickshaws are ubiquitous to mobility options in many Indian cities. To expand for our riders, we are excited to launch AUTO in and Pune," the spokesperson told

In its previous attempt, Uber's AUTO offering was available in New Delhi, Coimbatore, and

"We are re-launching AUTO starting with two cities. Gradual geographical expansion like this is common to how we operate in cities around the world and it is something that we are looking at very closely," the spokesperson said.

The spokesperson added that AUTO will include all safety features available for Uber cab rides and riders will be able to pay via cash, and debit/credit cards.

Uber will only on-board licensed, existing auto-drivers who have been screened and accredited by the authorities and every driver partner on AUTO will be required to submit valid government documents before they are given access to the Uber app, the spokesperson said.

For Uber, is one of its largest markets where it has seen strong growth.

Japanese conglomerate SoftBank, which is also an investor in Ola, has recently committed investing over $1 billion in the US-based ride-sharing platform.

First Published: Sun, January 07 2018. 11:16 IST