We foresee major outsourcing by India clients ahead: IBM GBS country head

In a Q&A Kamal Singhani talks about outsourcing trends, adoption of cloud, digital and AI by Indian enterprises and his firm's approach to startups

While Indian IT services players are busy focusing on the global markets, IBM Global Business Services (which includes consulting, application management and global process services) is boosting its presence in the Indian enterprise ecosystem. Kamal Singhani, country managing partner, IBM GBS is expanding its India footprint. In an interview with Shivani Shinde he talks about the outsourcing trends, adoption of cloud, digital and AI by Indian enterprises and hid firm's approach to startups. Edited excerpts:

How significant is the IBM GBS arm within the company and how much does India contribute?

If you look at IBM, over 60 per cent