The National Restaurant Association of India (NRAI) and top two online food aggregators, Zomato and Swiggy, have agreed to discuss and resolve the issues between them at the earliest. The two sides will meet again in the second week of September.
“On Thursday, NRAI deliberated eight critical issues pertaining to the online delivery space with Swiggy and Zomato. Both of them deduced issues of deep discounting, high and uneven commission charges, data masking and mandatory bundling of services which are crippling the restaurant industry. There is an in-principle agreement to resolve these issues within specific timeline,” NRAI said of the meeting

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