The Federation of Hotel and Restaurant Associations of India (FHRAI) said on Saturday it has requested the government to intervene in the on-going dispute between online travel aggregators (OTA) and hotels.
The FHRAI has written to Tourism Minister K J Alphons, outlining major issues concerning the industry, and sought urgent intervention for redressal of hoteliers’ grievances, a government release said. “The hotel industry, especially the budget and mid-market hotel segment, is reeling under the adverse business tactics of the OTAs. The OTAs’ malpractices are affecting ...
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