 "BS Banking")
Nowhere in the world has it so happened that a tech company has come and taken over the business of a bank, but technology surely is playing a key role in minimising the gap between urban and rural banking, according to the leaders of some of India's largest banks.
The one thing that always keep banks ahead of the technology is the trust factor and the branch format will stay as it offers a supermarket-like option, the Indian banking leaders echoed the same sentiment while participating in Business Standard Banking Forum 2019.
"Footprint-wise banks are shrinking, but that's good cost-wise.
