)
DBS is one of the many financial services groups in Asia. Headquartered and listed in Singapore, the company has a growing presence in the region. One of the most important prongs of its ambitions is the bank’s digital strategy—its determination to embrace technology, reimagine the customer journey, and make the bank’s culture more entrepreneurial.
I recently sat down with Piyush Gupta, the CEO of DBS since 2009, to discuss the challenges and opportunities he has encountered along the way and the future shape of banking, including the threat from platform companies.
What led you to set out on a digital journey?
“Banking
