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It's not just retail that's changing, it's us

Tech keeps people busy and gives them an alternative to buying lots of stuff

Retailers have been having difficulty understanding changes. Photo: iSTOCK
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Retailers have been having difficulty understanding changes. Photo: iSTOCK

Barry Ritholtz | Bloomberg
Despite record highs in the markets, bad news about consumers has been relentless: malls are closing; consumers have accumulated too much debt; incomes are stagnant. None of this bodes well for future consumer spending and economic growth. This is the established narrative — straightforward, based on well-understood data. 

What if something else entirely is occurring? What if many factors are creating an enormous economic shift that we cannot see because we are right in the middle of it? Consider the following: We have been slow to adapt to an ever-increasing set of economic, cultural and technological changes; excepting the young, most