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Tough task ahead for next Uber leader

Making amends with the global network of over 2 million drivers is paramount

Kevin Roose | NYT 

The huge, headline-grabbing news out of Uber this week was the resignation of its chief executive, Travis Kalanick, under pressure from the company’s board, a stunning move that capped a months-long crisis, involving sexual harassment, executive misbehaviour and Uber’s hard-nosed culture. But amid the drama leading up to Kalanick’s forced departure, Uber made a quieter change that could represent another momentous shift for the company. On Tuesday, the company announced that passengers would soon be able to tip their drivers through the Uber app. The change, ...

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First Published: Thu, June 22 2017. 22:38 IST