If error is inadvertent, claim must be paid

Insurance firms cannot deny claims if there is any inadvertent error on the part of the insured

Seetakanta Patnaik had insured his truck with Oriental Insurance under a policy valid from June 9, 2005 to June 8, 2006. During the tenure of the policy, the vehicle met with an accident on September 3, 2005. The police registered a case.

Since the truck was badly damaged, it was loaded on to another vehicle and transported to Bhandar Gharani Engineering Garage for repairs. The transportation cost came to Rs 3,000 while the repair cost came to Rs 1,65,000, which comprised of Rs 75,000 for purchase of parts and Rs 90,000 towards labour charges.

An insurance claim was lodged for Rs 1,68,000