Shoppers need not stop: Dynamics of in-store payments is being rewritten

The dynamics of in-store payments are fast changing, and this will impact retailing in a big way

In March this year, Worldline India launched Vabox (Voice Alert Box): merchants will now get instant audio alerts on the settlement of UPI (Unified Payments Interface) payments via QR codes in languages of their choice when customers check out. “They needn’t worry whether the amount has been credited to their account,” says Gulshan Pruthi, the firm’s executive vice-president.

The French payments giant will roll out 500,000 Vaboxes in the initial phase. Its target: the country’s QR-merchant base, estimated at some 260 million. Keeping Worldline company will be MSwipe Technologies, Pine Labs and Mintoak Innovations with a slew of new-age offerings