 "IT services contracts shift to pay-per-use model with digitisation: Tech Mahindra")
As more businesses use digital technologies like artificial intelligence, internet of things (IoT), IT services contracts will change from long-term to pay-as-you-use model, says Atul Kunwar, chief technology officer, Tech Mahindra.
Customers of the these IT services providers are reallocating their budgets to focus on new technologies that can improve efficiency.
"The traditional budgets are getting reorganised and reallocated. Some money is put into IoT or Cloud too. There is a shift that is happening. Contracts will definitely undergo changes as things go across. There are certain contracts which have particular obligations and timeline, but when customers are revisiting those contracts they
