However, the crisis spread after YES customers started withdrawing their deposits. Tirupati temple trust, one of the biggest depositors of the bank, withdrew Rs 1,300 crore in 2019. According to a report by the Indian Express, depositors withdrew Rs 18,000 crore from the bank between March 2019 and September 2019. Rana Kapur stepped down as CEO in January 2019.
On March 5, 2020, the RBI superseded the bank's Board of Directors and capped the withdrawals to Rs 50,000. It also asked the State Bank of India (SBI) to get a 49 per cent stake in the bank for restructuring it.