The company expanded the network to 150,000 outlets across India, including nearly 40,000 rural outlets and 500 rural express points. About 25-30 per cent of the B2C volume comes from the rural outlets.
The service network includes over 750 Castrol Auto Service centres, around 33,000 independent bike workshops, and about 11,500 multi-brand workshops. The full Auto Care product range is also available via e-commerce platforms, modern trade channels, and over 67,000 physical outlets. In Q3, it signed an MoU with VinFast Auto India to provide after-sales support for EV (electric vehicle) customers through select workshops.
Volumes stood at 59 million litres, (up 7 per cent Q-o-Q) with growth driven by Personal mobility (volumes up 6 per cent Y-o-Y), Commercial Vehicles or CVs (up 8 per cent) and Industrial segment (low double-digit per cent). Personal mobility contributes nearly 50 per cent of volumes with CV contributing 38-40 per cent and the rest from the Industrial segment.