All about RailOne, one-stop super app for various railway services

Platform will end the need for passengers using multiple apps to book tickets, check train status, give feedback

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Indian Railways has launched a ‘super app’ called RailOne to consolidate all major services under one platform that it says will end the need of using different platforms.

 

One app, multiple functions

 

Passengers relied on multiple apps for booking tickets, checking train status, giving feedback and other purposes. RailOne seeks to change that.

 

Here’s what passengers can do with RailOne:

 

-Book IRCTC reserved and unreserved tickets

 

-Purchase platform tickets

 

-Track PNR status and train movements

 

-View coach positions

 

-Register complaints via Rail Madad

 

-Submit travel feedback

 

-Access e-catering and inquiry services

 

-Unified access and login

 

RailOne offers a single sign-on feature, meaning passengers need not remember different login credentials for separate railway apps. Users can log in with existing IRCTC Rail Connect or UTSonMobile credentials. 

Key features include:

 

-Easy login via mPIN or biometric authentication

 

-Integration with R-Wallet, the railway’s digital wallet

 

-Guest login for quick enquiries via mobile OTP

 

-Minimal registration process for new users

 

-Available on all platforms

 

RailOne is available on Android Play Store and iOS App Store. The interface has been kept clean and simple to make navigation easier for users of all ages, said Railways.

 

Authorised and integrated

 

RailOne is authorised by IRCTC, much like other third-party travel booking apps. It brings both core and value-added services into one platform, offering convenience while helping reduce mobile storage usage.

 

What does this mean for passengers?

 

This initiative is part of Indian Railways’ broader digital upgrade, which also includes enhancements to the passenger reservation system, a shift to Aadhaar-authenticated Tatkal bookings, and faster chart preparations. The RailOne app can be seen as the foundation for more integrated and user-friendly railway services in the coming months.

 

As the number of digital rail users continues to grow, RailOne could become the go-to app for Indian travellers, offering all-in-one convenience at their fingertips.