Mahek Sugandh, who runs Cacao Springs and The Binge out of Nagpur, says that customers today are actively seeking ethical luxury. “It takes us three to four months to finalise a new flavour,” she says. Her brands use ingredients sourced from Europe, the US, and West Africa — blending them into bold flavour pairings like yuzu-lemon with coconut, cashews with caramel, Himalayan pink salt with lavender, and rose with almond.
To meet demand, particularly during the festive season, Sugandh recently expanded her factory to 22,000 sq ft, three times its earlier size, and increased her workforce to over 220 employees. She’s also brought on board senior consultants from global chocolate companies to guide innovation.