Ecommerce

Shiprocket-Deloitte report says personalised recommendations, smarter fulfilment and rising digital adoption in smaller cities and rural India will fuel the next phase of growth

Vice president Nishant Dalal says Tier 2 and Tier 3 cities are fueling gourmet and premium food sales

Existing investors are set to inject about $40 million in equity, while BlackRock is expected to provide up to $50 million through its private-credit platform ahead of Udaan's IPO plans

The AI-powered voice agent automates customer outreach after failed deliveries, helping ecommerce brands reduce return-to-origin shipments and improve delivery success rates

Amazon is in the midst of its "most aggressive phase of expansion" in India yet, country head Samir Kumar has said, adding that the ecommerce giant is firmly focused on playing the long game for market and customer wins. The comment from Amazon India's top honcho comes against the backdrop of the company's recently announced USD 35 billion investment by 2030 - building on USD 40 billion already invested - to support business expansion, AI-driven digitisation, exports and job creation. "If you look at our investments, we are one of the largest investments in India...USD 35 billion over the next five years, USD 80 billion of exports enablement, continuing to invest in Amazon Now and speed with 100 cities and 1,000 micro fulfillment centres, so we are in the most aggressive phase of expansion in India yet, we are here to play a long-term and win in India," Kumar told PTI. Brushing aside concerns over market complexities and rising competitive intensity, Kumar emphasised the company's .

Food delivery and e-commerce platform magicpin aims to more than double the merchant base of its AI assistant, Vera, to over 10 lakh by the end of 2026, after onboarding more than 5 lakh restaurants and retailers within three months of its launch, Founder and CEO Anshoo Sharma said. Launched during the recent LPG crisis, Vera provides restaurants and retailers with real-time order-volume insights to help them plan operations and manage demand more effectively. According to magicpin, the AI platform has facilitated over 50 lakh interactions across merchant workflows, with more than 5 lakh merchants actively using Vera across over 25 business verticals. "We believe this is just the beginning of how AI will transform the way merchants operate and grow. The pace of adoption has been much faster than we expected. magicpin aims to onboard 1 million (10 lakh) merchants on Vera by the end of 2026," Sharma told PTI. Among merchants with identified city-level data, Bengaluru leads adoption w

Meesho says its PRISM recommendation engine is reshaping product discovery, with AI-driven personalised feeds powering most orders on the platform

Social media is no longer just shaping conversations. With creators, algorithms and commerce converging, platforms are increasingly influencing what consumers discover and buy

E-commerce platform Meesho has partnered with the BSE to launch a new initiative aimed at helping micro, small and medium enterprises (MSMEs) and digital businesses transition into publicly-listed companies. The initiative, named 'Project Shikhar', was formalised through a Memorandum of Understanding (MoU) and aims to facilitate the listing of high-performing independent e-commerce sellers on the BSE SME platform, addressing their need for growth capital. BSE Managing Director and CEO Sundararaman Ramamurthy said the exchange pioneered the SME platform to give dynamic, job-creating businesses a direct route to capital markets. "Over the years, the BSE SME platform has enabled hundreds of MSMEs to list, raise growth capital and strengthen governance standards. This partnership with Meesho extends that ecosystem to digital-first entrepreneurs, helping e-commerce sellers become public companies," Ramamurthy said. A substantial segment of India's retail commerce operates in the informa

The Finance Ministry is discussing with states possible simplification of GST registration norms for dark stores and warehouses amid rapid quick commerce expansion

The US and 17 WTO members launched a separate pact to avoid e-commerce duties after talks failed to extend the WTO's long-standing digital trade moratorium

E-commerce giant expands rapid-delivery service to 100 cities as competition intensifies in quick-commerce market

Tier-II and III cities fuel D2C growth, contributing 66% of new orders in FY26 as ecommerce demand spreads beyond metros

Gen Z shoppers, AI-led personalisation and rising digital adoption to drive India's e-commerce growth to $250 billion by 2030, says Google-Deloitte report

D2C brands are using AI tools to tackle last-mile challenges in smaller cities, boosting delivery success rates by 11% and cutting costly return-to-origin losses

B2B ecommerce firm rolls out horeca360 in Hyderabad, plans expansion across metros, focusing on local sourcing, quality control and fulfilment for food-service businesses

This will give businesses greater predictability, says Goyal

A key area where member nations could not agree on was the moratorium on Customs duty on ecommerce

Ministerial ends without consensus on key issues including e-commerce tariffs and TRIPS, with talks set to continue in Geneva amid deep divisions among members

India has been resisting a long-term ecommerce duty moratorium citing concerns over revenue loss