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Online Food Delivery
Anticipating sustained growth in its food delivery business, a top Swiggy executive said the company has yet to tap 85-90 per cent of the market in India, and there are no plans for global expansion yet, given the huge potential available back home. Speaking to PTI here on the sidelines of the World Economic Forum Annual Meeting, Swiggy's Food Marketplace CEO Rohit Kapoor said India still represents a fairly large opportunity for change, as there is nothing on the cards right now for global expansion. And opportunities are there, not just in food but also in multiple other businesses across the country, he said. In food, particularly, we have been guiding the markets to an 18-20 per cent growth rate year-on-year, and I think trends are holding up to that even if you look at our last quarter numbers, he said. Asserting that the food penetration level in India is way below not just Western numbers but even some Southeast Asian and Asian countries, he said this creates a huge ...
Food delivery aggregators Swiggy, Zomato and magicpin on Thursday said they recorded a massive surge in orders on New Year's Eve, even as a section of gig workers went on strike demanding better pay-outs and improved working conditions, with the agitation having a negligible impact on their operations. The Gig & Platform Service Workers Union (GIPSWU) said over 1 lakh workers from 22 cities joined the strike, including 14,000 of its members from major cities like Delhi, Mumbai, and others. However, according to estimates, there are over 12.7 million gig workers in India, with government think tank NITI Aayog saying the gig workforce is expected to rise to 23.5 million by 2029-30. India's third-largest food delivery platform magicpin said lakhs of orders poured in every hour across metros on New Year's Eve. In a post on X, Eternal Founder Deepinder Goyal said, "Zomato and Blinkit delivered at a record pace yesterday, unaffected by calls for strikes that many of us heard over the ...
Aam Aadmi Party (AAP) leader Raghav Chadha on Friday demanded the termination of 10-minute delivery services offered by quick commerce players, terming the practice as "cruelty" towards gig workers who risk their lives to meet deadlines under extreme pressure. Raising the issue during the Zero Hour in the Rajya Sabha, Chadha said delivery personnel are not robots, but individuals who are someone's father, husband, brother or son. "I want to tell you that these people are not robots. They are also someone's father, husband, brother, or son. The House should think about them. And the cruelty of this 10-minute delivery should end," he said. The AAP leader said while consumers hope their food reaches them in 10 minutes, the House should also think about the welfare of gig workers. Chadha described delivery personnel working for platforms like Zomato, Swiggy, Blinkit, Zepto, ride-hailing services such as Ola and Uber, and home service providers as the "invisible wheels of the Indian ...