CCI to probe Zomato, Swiggy for alleged unfair business practices

CCI said allegations such as delayed payment cycle, imposition of one-sided clauses and exorbitant commission require investigation

Competition Commission on Monday ordered a detailed probe against food delivery platforms, Zomato and Swiggy, for alleged unfair business practices with respect to their dealings with restaurant partners.

The order comes months after the National Restaurant Association of India (NRAI) asked the CCI to investigate the companies for breaching platform neutrality by providing priority to exclusive contractors.

The watchdog's probe arm -- Director General (DG) -- will investigate the case and submit the report in 60 days. 

The regulator said that "prima facie there exists a conflict of interest situation, warranting a detailed scrutiny into its impact on the overall