Millennials are becoming largest consumer group for hotels: Descrozaille

Accor India COO says the firm has 17 new projects in the pipeline with three hotels opening this year

MARC DESCROZAILLE, chief operating officer at Accor India, Middle East & Africa, responsible for 200 hotels across geographies, including India, tells Pavan Lall the country has the potential to add at least 10 more Sofitels, local business is coming back, and the firm has 17 new projects in the pipeline with three hotels opening this year. Accor India runs 53 hotels in India and recently launched its top-tier brand — the Raffles —in Udaipur. Edited Excerpts:
 
How do you see the new world of hospitality in reference to digital transformation?
 
We are still a long way to reach