Gurdeep Khanna was really upset. The 82-year-old former volleyball player lives alone in New Delhi's Rohini. With the coronavirus scare looming large, her son asked her to move into his house in Greater Noida for a few months. He suggested she carry her Tata Sky set-top box and plug it into the TV in her room. She did that on March 21, but couldn’t get a signal.
On March 22, as the janta curfew and subsequently the complete lockdown began, Khanna got stuck in a loop of calls, WhatsApp messages, and Tata Sky’s inability to send a service engineer. Finally