Tour operators typically highlight deals and discounts in their advertisements but promotions for 2020 summer packages are a tad different.
Thomas Cook is promising guaranteed departures in addition to its regular offers while Mumbai-based travel and tour operator Veena World is asking customers to choose travel firms wisely.
The thrust on service guarantee in advertisements comes in the backdrop of crisis at Cox & Kings. Earlier this month, Cox & Kings cancelled Europe tours at the last minute resulting in police complaints of cheating in Kolkata.
“The recent unfortunate events in the travel industry are fresh in people’s mind and it is natural

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