Business Standard

Whatsapp to expand tie-up with biz solution providers, charge for services

In July, WhatsApp had said there are more than 15 million WhatsApp Business app users every month in India and 50 million globally

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This will make it easier for small and medium businesses (SMBs) to get started, sell products, keep their inventory up-to-date, and quickly respond to messages they receive wherever their employees are, it added.

WhatsApp on Thursday said it plans to expand its partnerships with business solution providers to help enterprises manage their WhatsApp messages via hosting services that Facebook plans to offer, and charge business customers for some of the services it offers.
In a blogpost, the Facebook-owned company said that over the past few years, it has seen a shift towards messaging apps for personal communication and that increasingly people are relying on WhatsApp to get business done as well.
"The global pandemic has made clear that businesses need fast and efficient ways to service their customers and make sales. WhatsApp has become a

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